Supporting Halton Borough Council with Digital Depot Waste Management Software throughout the Pandemic

Webaspx Digital Depot Software has helped Halton Borough Council to overcome the unprecedented challenges of the pandemic with minimal disruption to waste collections for residents

 

Halton Borough Council has been a Webaspx customer since 2015, utilising all Waste Management Digital Solutions to ensure operational efficiency, excellent communications, as well as optimum service delivery for their residents.

Never was this more important than during the Coronavirus pandemic when the unprecedented challenges had to be overcome with minimal disruption to waste collections for residents.

 

Key points:

  • The customer used Digital Depot Waste Management Solutions to ensure operational efficiency and excellent, live communication to minimise collection disruption for residents.
  • New routes were redesigned and implemented quickly to rebalance work between vehicles and optimise service delivery.
  • In-Cab devices updated route changes instantly to the collection crew and ensured excellent live communications between them and the admin team working from home, reporting missed bins to customer services ensuring resident queries were handled quickly and efficiently, saving time and money.

 

Find out more below:

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