Service Redesign

As local authorities consider service redesign and transformation of their municipal services it’s important that they accurately evaluate the costs and benefits of change.

Current common elements of transformation programmes include changing the frequency of household waste collections, using different shift patterns to increase vehicle efficiency, and introducing new income-generating collections services such as chargeable garden waste and commercial collections.<>In addition, there remains the need to understand the costs of achieving target service levels, such as recycling or street cleanliness, to identify fleet requirements prior to purchase, and to continue reducing the operating costs of waste collection and street cleansing services.

Our unique technology combined with our experience of over 200 municipal service redesign projects, allows us to quickly and accurately estimate the resource required to deliver services in different ways and massively reduces the risk that changes will result in public disruption.

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