Garden Waste Collections are in the bag for Rhondda Cynon Taf CBC

Over the past eight years, Rhondda Cynon Taf County Borough Council (RCTCBC) has transitioned to digital technology to support their waste collection services – to increase efficiency while at the same time enhancing their service to residents. This is the story of their most recent programme change, made easier through their ongoing partnership with Routeware | Webaspx.

Key points:

• RCTCBC wanted to implement a sustainable garden waste programme from scratch and leverage technology to manage the service change.
• The digital software solutions from Routeware | Webaspx provided end-to-end implementation and ongoing management of RCTCBC garden waste collection service.

• Instant access online for residents to sign up for the new sack scheme simplified the process enabling quick and easy registration to the collection service and then instantaneous re-routing for the crew.

• Successful implementation with 6,512 residents opted-in in the first 12 hours with 49,327 over 12 months.

• RCTCBC now have a future-proof, integrated digital garden waste collection solution providing insight to support waste strategy and service delivery.

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